From Global Solution to Big Problem

In six easy steps:

1. Central:     “Here’s our Global Solution”
2. Local:         “Does it work for me?”
3. Central:     “We will get down to the detail later but it can do everything we need. We will work together on this, now let’s get on..”
4. Local:        “But I can’t use it because it doesn’t do this”
5. Central:     “This is the central solution – you have to use it”
6. Local:         “OK. Make me..”